If you run an online business, you probably know how important effective, interactive Facebook lives are. But did you know that you can easily improve your broadcasts? Selmo is a platform that not only makes it easy to produce your Facebook lives, but also revolutionizes the way you interact with your customers. In this article, you'll discover how Selmo has changed the life of one company, making broadcasts smoother and increasing customer engagement to unprecedented levels. Read on to discover the success story.
LE DUPLEX is a clothing boutique aimed at all members of the family, offering unique garments from renowned brands. Their products are very affordable, so everyone will find something to their taste. They work with brands such as Guess, Pepe Jeans, Les Petites Bombes, Morgan, Les Tropeziennes, Kaporal, Victoria and Vanessa WU.
Why did you decide to give Selmo a try?
We decided to work with Selmo because we wanted customer orders after a sales spread to be even smoother, and customer service to be of the highest quality. Since we started using Selmo, customers have been adding products to their baskets themselves. We no longer have problems with missing comments that we didn't see before. It's all been solved thanks to Selmo 😊.
What changes have you seen since you started using Selmo?
Time savings and above all exceptional integration with Facebook. Today, everything happens on Facebook, everything happens on Messenger. Our customers immediately receive the full content of their orders. Without leaving Facebook, they can finalize their basket and place their orders. Our customers are delighted. We also love the integrated robot that processes the orders.
Which Selmo feature is most useful to you?
These are the notifications we can send to customers. All those who have agreed to receive notifications receive a personalized message from us when we start our Lives. This allows them to join us and not miss any broadcasts 😊.
Would you recommend Selmo to other sellers?
Don't hesitate! If you're conducting live broadcasts, Selmo really is the ideal solution. We run lives twice a week, which means we can send out orders regularly without too much trouble. We recommend the Selmo app 100%. Constantly, new features appear and many proposals are made to improve sales by introducing new functionalities. Selmo will really help you improve the quality of your live broadcasts.
If you're also dreaming of transforming sales in your store, this is the perfect opportunity! Don't hesitate and join hundreds of satisfied customers today. Our dedicated expert will help you during the 7-day trial period and explain all the features and possibilities. Try Selmo for free here and enjoy more free time 🙂
