The EMA Store is a great example of how a traditional physical store has harnessed the potential of social networks and modern sales technologies to achieve online success. In this article, you'll learn about their story and the challenges they faced.
EMA Store this store sells clothes physically, but for some time, also online. Seven years ago, they started managing their social networks, achieving incredible results. After the pandemic, they decided to continue live sales broadcasts and focus mainly on sales via social media.
What are the biggest difficulties you encounter in your daily work?
Before we started using Selmo, we had a lot of problems with customer service. Not all orders were being finalized, some were missing shipping information or payments weren't being processed. It turned out that Selmo offered us functionalities and tools that solved this problem! Selmo is an incredibly useful system that also allows us to inform customers about what's happening in our store, keep them updated on news and our development plans for our boutique.
How has Selmo helped me?
Since we found Selmo 6 months ago, we've seen a huge difference in our daily work. We use the system on a daily basis and can no longer imagine working without it. Without Selmo, our work would be more complex and we would spend more time on basic tasks. However, now we can easily process customer orders without major problems or add new products to stock in just a few moments.
Would you recommend Selmo to other sellers?
Anyone who has their own online store should no longer hesitate about whether it's worth it or not. Selmo is an excellent tool that organizes all the work, facilitates many tasks and, above all, gives us more time!
Do you also want to increase sales in your boutique? Don't hesitate and join hundreds of satisfied customers today. Our experts will help you during the 7-day trial period and explain all the features and possibilities. Register here and enjoy more free time.
