Manage sales on live broadcasts, posts and DMs

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loved by +2 500 shops

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About Selmo

$2B +

Orders processed

2500 +

Satisfied customers

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Display product codes on the live stream

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Learn more about our customers' feedback

We stopped writing orders in notebooks

Having all the information in the system is very useful. All we have to do is enter what we are looking for and the system will automatically find the person or order

Il Fiocco Merceria Creativa

Simpler work and better control

Work has gotten easier with the help of Selmo! Their system is extremely organized and easy to control. I'm able to respond to my customers quicker than ever and have better control over my entire warehouse.

Scrilù

Full visibility of comments and messages

The feature that stands out the most is its ability to manage messages and comments. I'm able to read and reply to every comment, which was impossible to do beforehand.

Merceria Creativa Hobbistica

Our warehouse is finally organized

Selmo has helped us out a lot. The most noteworthy being that we are now able to tag, keep track of inventory, and ship out products to our customers without error. Prior to Selmo this would take us hours to accomplish. Thanks to them we are more organized than ever before.

Moda Priscilla

Perfect solution for boutiques

Selmo has really helped us with our everyday tasks, allowing us to save a lot of time. They offer many great and useful features — definitely a must for all boutiques.

Boutique da Sílvia

Better organization in all stores!

I love the app! It's easy to use and understand. Since using the app, we've noticed how much it's helped us organize our orders and deliveries. It's also helped us improve our sales. Thanks!

M-moda

Less effort and minimized ordering errors

Thanks to Selmo, tasks that used to take a lot of time are now managed more easily and quickly. Activities such as creating summaries, live billing, client management, and notifications are automated, reducing effort and minimizing errors.

Les Bonbons De Mandy

One system for everything you need!

Selmo is so easy and simple to use. It's saved me a lot of time which gives me more time to focus and build better relationships with my clients

Flore Tailles Gourmandes

I have more time thanks to Selmo!

The layouts are very smooth, and I have 20% more followers than before. It's simply amazing! Now I have more time to relax, think clearly about developing my business, and spend extra time with my family.

Infinik

Solutions that make work easier

The workload at Selmo has been facilitated through the implementation of many well-thought-out solutions. Among these are our hassle-free customer service and the cost of services, to name a few.

Kokardeczka

One-click summaries

We're always trying to find ways to quickly and efficiently reply to our customers and send out their summaries. Then we found Selmo. They've created a system that has helped us immensely, allowing us to send everything out within seconds. We can't imagine our life without it.

ShopBazzar

We save 60 hours a week

Their labeling and automatic invoice system has saved us over 25 minutes per package. It's made our jobs easier and allowed us to focus on other important tasks.

Fajny Łaszek

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Discover how much time you can save on everyday activities. Organize your sales on social media and fulfill more orders efficiently.

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Frequently asked questions

What is Selmo?

Selmo is a user-friendly sales and automation system designed for live broadcasts on Facebook, Instagram, and TikTok. It simplifies the sales process, saves time, and increases sales by efficiently managing orders and customer communication.

How does Selmo work?

With Selmo, you can summarize orders effortlessly, collect shipping information, process payments, and generate shipping labels. The system seamlessly integrates with Facebook Messenger and Instagram, allowing you to chat directly with customers and create new orders within the same platform. After your live broadcast, you can send all order summaries with a click of a button, saving you a lot of time. Real-time updates ensure you always know the status of your orders and shipping information.

What benefits can I expect from Selmo?

Selmo provides message prompts and order summary forms that speed up communication with buyers. Customers can fill in their shipping details and choose the delivery method (e.g., FedEx, DPD, DHL, UPS, USPS). They can also easily pay for their orders using Apple Pay, Visa, Mastercard, Stripe, standard transfer, or cash on delivery. This streamlines the entire process, ensuring goods reach customers faster.

What Advanced Features Does Selmo Offer?

Selmo automates repetitive tasks and integrates with payment providers and delivery companies. Advanced features include:

live stream overlays
sales analytics
audience reach enhancements through notifications, making your live selling experience smooth and effective.

How much does Selmo cost?

Try Selmo free for 7 days, no credit card is required. After your trial expires and you're happy with our service, you can choose a pricing plan that suits your business needs. Pricing starts as low as $99.

Do I need an external platform or app to use your system?

No, using Selmo is very simple. Just log in to your Facebook or Instagram account and that’s it. Our experts will guide you step-by-step during the trial period on how to set up an account on selmo.io.

Do you integrate with Shopify?

Yes, we offer integrations with platforms like Shopify and others to provide a seamless experience for managing your online store and live sales.

I run a small online boutique, can I use Selmo?

We offer valuable tools and tips to attract more customers. You can benefit from our marketing insights and live sales strategies that have proven successful for many clients. Once you see an increase in your customer base, Selmo will help you efficiently manage and optimize your sales process.

Where are you located?

Our headquarters are located in New York. We also operate worldwide in countries such as Poland, the United Kingdom, France, Portugal, and Italy.

Where can I go to read customer reviews?

You can check the reviews on our website, where we share clients’ success stories. You can read more about us on Trustpilot and Google Reviews.

How can Selmo help me grow my sales?

Selmo helps you grow your sales by automating the live sales process, improving customer engagement, and providing tools to manage orders and communications effectively. Our system allows you to focus more on selling and less on managing, leading to increased sales and customer satisfaction.

What is Selmo?

Selmo is a platform designed for handling the sales process conducted through sales broadcasts and Facebook Messenger.

I run an online boutique. Is Selmo the tool for me?

Selmo is used by live sellers, i.e. stores that conduct live sales broadcasts (so-called live commerce or live shopping) and sell their goods via Messenger. If you have an online boutique and sell live on Facebook (or sell via Messenger without live streaming), Selmo was created just for you!

How does Selmo work?

Selmo allows you to effectively manage sales and customer communication processes. Our platform combines with Messenger to create a special Messenger for sellers. You talk to the customer directly on Messenger or via Selmo, and the platform provides functionalities that allow you to easily summarize the order, collect shipping data, make payments and generate a transport label. In addition, you always know which orders are ready to be shipped, because all their statuses are updated on a regular basis.

What value does Selmo give to my shop/boutique customers?

Selmo offers ready-made messages and order summary forms that allow you to speed up communication with the buyer. Thanks to Selmo, the customer fills in the shipping data himself and chooses the delivery method (e.g. DPD, DHL, Fedex, USPS), theyccan also easily pay for the order (e.g. fast transfer, Stripe, standard transfer) or choose cash on delivery. The whole process is therefore more efficient, thanks to which the goods reach the customer faster.

Do I need to broadcast live on Facebook to use Selmo?

Absolutely not. Live selling on Facebook is just one of the sales channels that Selmo supports. You can also use our platform when you run a boutique and contact clients via Messenger, but do not broadcast live.

Do I need to install additional software or an application to use Selmo?

No! Using Selmo is very simple. Just log in to our platform.

How can I try Selmo?

You can try Selmo for free for 7 days. Make an appointment for a free, 15-minute presentation during which we will show you how our platform works and use it for the next 7 days, without any obligations.

What are Live Streams / Sales Streams? What is live commerce?

Sales broadcasts, or colloquially live selling, are a way for stores to present and advertise their goods.

How does live sales work?

As part of a sales broadcast, sellers present products in a visually attractive way. They establish direct contact with customers, which makes it resemble a trip to the shopping center with friends. They show products, answer questions from interested people, and they can buy products by leaving comments or sending private messages. Selmo helps to manage all this, providing invaluable support for entrepreneurs organizing, among others: sales broadcasts on Facebook.

What can you sell during sales broadcasts?

During sales broadcasts, virtually everything is sold - from clothes to children's toys, home accessories, jewelry, furniture and even electronic equipment. Plus size sales broadcasts are very popular, thanks to which larger women can freely buy fashionable clothes. Such sales broadcasts on Facebook attract an increasing number of users. This is a niche that can be filled with the help of Selmo.

How to start selling live on Facebook?

To start live broadcasting on Facebook, all you have to do is go to your fanpage on the smartphone and click "Start live video broadcast". People following the fanpage will receive a notification that the live broadcast has started on the fanpage and you can start presenting your products to viewers.